If you are an existing customer and would like to report an issue with your equipment or need help then the best way is to get touch on 0345 241 5997. Unfortunately we can’t offer cover to new customers at this time.
As standard we look after:
- Up to 4 digiboxes: This is the main receiver unit that is connected to your TV. It decodes the signal from the satellite dish and allows you to watch Sky, Freeview or Freesat channels.
- Satellite dish:This is the dish that is mounted on the outside of your home and receives the signal from Sky’s satellites.
- The Remote Controls: used to control your Sky or digibox, including changing channels, adjusting the volume, and accessing on-demand content.
- Connecting Leads: The cables connecting the digibox to your TV. Usually HDMI or Coaxial cables.
- Exterior Cabling: Connecting your satellite dish to the digibox. We have customers will over 10m of exterior cabling depending on where their dish is situated!
- Unlimited Engineer call outs
- Unlimited over the phone technical support
- UK based call centre of advisors
- No hidden charges or excess
Experiencing Viewing Issue?
No Satellite Signal or viewing issues? You may be able to find the answer in our Helpful Information section. Don’t worry if not, one of our customer service team will be able to help – just give us a call on 0345 241 5997 or email helpdesk@satellite4u.net
