0345 241 5997

What’s Covered

Satellite 4U policies provide comprehensive cover for your Sky Digibox and all associated equipment, together with **UNLIMITED FREE technical support** for policyholders by calling **0345 241 5997**. We pride ourselves on providing affordable policies without compromising on the level of protection offered. Below, you’ll find a breakdown of exactly what is included in your Satellite 4U cover.

Sky Box

Satellite 4U covers all makes and models of Sky Digiboxes, including both recording and non-recording boxes. Once the manufacturer’s warranty has expired, replacing a faulty box can be an expensive exercise. With Sky technology constantly evolving, installation and set-up can sometimes be confusing. That’s where our experienced telephone support team and dedicated on-site engineers are on hand to help.

Satellite Dish or TV Aerial

Our policies include cover for your Sky satellite dish and all associated components, including connectors, bolts and the Low Noise Block (LNB). Dish replacement or repairs can be costly, particularly when specialist equipment and two engineers are required to carry out work safely at height. We also cover digital TV aerials and antennas designed for digital terrestrial reception, including all standard connectors, bolts and fixings.

Connecting Leads

Faulty or damaged connecting leads can quickly interrupt your viewing experience. Fortunately, our policies include cover for all cables linking your satellite dish or aerial to your television. This includes coaxial cables, F-connectors and HDMI leads, as well as internal aerial wall plates.

Exterior Cabling

External cabling and protective casing are constantly exposed to the elements. Weather conditions, birds and vermin can all cause damage, sometimes resulting in an unexpected loss of signal. That’s why external cables and casing connected to your satellite dish or aerial are included as standard with our policies.

Remote Controls

We provide **FREE replacement Sky remote controls**, including standard and recording versions. With replacement remotes often costing £20 or more, this is another valuable benefit included in your Satellite 4U policy. Please note that replacements are provided for faulty or non-working remotes only. We cannot replace remotes due to general ageing, cosmetic damage or flat batteries.

Satellite Input Sockets

In busy households, satellite input sockets can become damaged through everyday use, often without anyone realising. Our qualified engineers know what to look for and will inspect and replace damaged sockets where necessary as part of your Satellite 4U cover.

Qualified Engineers and Labour Costs

Damage to satellite dishes and problems caused by misalignment are among the most common reasons for reception issues, accounting for approximately 25% of reported problems. Satellite 4U has access to a nationwide network of qualified, Trading Standards-approved engineers who can arrange a convenient visit to your home.

**All covered repair work is carried out with NO additional labour costs.**

Call-Out Charges

Nobody likes unexpected expenses, especially when something goes wrong with their television equipment. With Satellite 4U, there are **NO CALL-OUT CHARGES – EVER!** Simply contact us when you need assistance and we’ll arrange the appropriate support without adding an unexpected call-out fee.

What’s Not Included

Breakdowns that are covered under any manufacturer’s warranty
Cosmetic Damage
Routine maintenance, cleaning & servicing
Damage or loss of programmes saved on hard drive
Existing faults